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ARE YOU BOOKING 
WHILE IN 
ANOTHER TIME ZONE?


If you are in a different 
time zone when you book,
the times displayed are 
LOCAL to where you are.

Convert in your head or ask Google 
to convert the time you are in 
to Mountain Standard Time 
for Albuquerque 
to figure out what time slot 
you are actually booking.

EXAMPLES:
Miami 
(Eastern Standard Time – EST)
Appointments are 2 hours LATER than Albuquerque. 
10:00 AM in Miami is 8:00 AM in Albuquerque.
  
Houston 
(Central Standard Time – CST)
Appointments are 1 hour LATER than Albuquerque.
9:00 AM in Houston is 8:00 AM in Albuquerque.
 
San Diego/Tijuana 
(Pacific Standard Time – PST)
Appointments are 1 hour EARLIER than Albuquerque.
7:00 AM in San Diego/Tijuana is 8:00 AM in Albuquerque.
 
Below are examples of reminders that you will get if you book
while in Miami (Eastern Time – EDT) 
and you haven’t followed the instructions below to ensure you are 
getting reminders showing Albuquerque time when you get back.
 

11:30 AM EDT (Miami) is 9:30 AM MST (Albuquerque)

Reminder in Eastern Time
Text reminder in Eastern Time
 
APPOINTMENT TIMES WILL NOT UPDATE WHEN YOU GET HOME
They will still show times from where you were when you booked.

I DON’T WANT YOU TO MISS AN APPOINTMENT, SO…
 
To Fix The Issue:
 
After you book, 
you need to activate your 
account for the client portal. 
(Look for your email invitation to join the portal). 
 

Once you have activated 
your account in the portal, 
click here: sgblair.practicebetter.io/#/signin

Go to the profile button and click
Edit Profile as shown in the example below.
 
how to update your time zone with Practice Better

Once in the profile section 
look for the Time Zone
dropdown menu and switch it to 
Mountain Standard Time (MST),
then save your settings. 

 
 
>>> It IS NECESSARY to make a 
manual time zone change to your account <<<<
or ALL of your appointments 
will be displayed in the time zone 
where you made your first appointment.