New Client Booking Instructions
How to Book Your First Appointment
If you think you may want to purchase a package deal to save money,
you can purchase a package deal (cash only) for future sessions at the time of your first appointment.
Available dates appear on this screen in white.
Unavailable dates are grayed out.
Click on a date to see the available times for that day.
The date you select will be shown in black.
Available times for that day will appear to the right.
Select a time or choose a different date.
The following screen shows you that you are booking with me
on this date and time for this type of service.
Click on “Looks Good – Let’s Check Out” to proceed.
The next screen asks you to create an account or log in.
If you have never booked an appointment through MassageBook, you will be creating an account.
If you have previously booked a session with any provider who uses this program, it will recognize your email address and ask you for your password.
Enter your email address here, and click Continue.
The Next Screen Has a Couple of Important Notes
Have a look through them as they change from time to time.
This is the only place that I can leave you notes in the booking process.
Then you will see a screen where you can send me a note.
I usually only see these notes the day of your appointment. If your note is a question of importance that you need answered well in advance, please text me directly. 505-554-5185.
My cancellation policy is briefly summarized here.
On the next screen you enter a credit card.
Note that if this is your first time booking a session with me,
you will be required to pre-pay your visit.
Why do I have to pre-pay?
Due to high numbers of no-shows/late cancellations (less than 24 hours) I’ve had in the last few years, I’ve had to implement a strict no-show/late cancellation policy. Part of which is requiring the first visit to be paid in advance.
I realize that this is not a popular thing to ask people to do. However, I’ve found that most of the no-shows I have are the first visit, and pre-payment addresses this issue and means that I don’t have wasted appointments that could have been used by people needing timely appointments after surgery.
Also, I only get paid when I am working, and the cost of multiple no-shows in a week adds up fast. No one likes having less money than expected at the end of the month when bills are due. 🙂
I’m happy to answer questions about booking, cancellations, etc. Just send me a text.
Should you wish to do so, the last screen allows you to leave a tip,
or you may do that in cash on the day of appointment if you prefer.
Finally, enter your credit card info and click on Pay & Confirm Appointment.
Be Sure to Check For the Confirmation Email!
Once you complete the booking,
it is super important that you check for your confirmation email.
If you didn’t get an email that looks something like the one below, your appointment was not made!!
(Check your SPAM/Junk folder as it often ends up there.)
