New Client Booking Instructions
First, go to the booking website here.
IF THIS IS YOUR FIRST APPOINTMENT,
choose one of these two options:
1) Book an individual (single) appointmentunder Bodywork Services
2) Purchase a packageunder Discounts & Promotions
If you think you may want to purchase a package deal,
but you don’t want to make that kind of commitment until you have had at least one session,
just follow the instructions for setting up a single appointment.
You can purchase a package deal for future sessions at the time of your first appointment.
The following screen shows you that you are booking with me
on this date and time for this type of service.
Click on “Looks Good – Let’s Check Out” to proceed.
The next screen asks you to create an account or log in.
If you have never booked an appointment through MassageBook, you will be creating an account.
If you have previously booked a session with any provider who uses this program, it will recognize your email address and ask you for your password.
Enter your email address here, and click Continue.
The Next Screen Has a Couple of Important Notes
Note 1 Says :
“IMPORTANT!! READ ME!!
Look for a confirmation email to confirm your appointment.
If there is no email within 5 minutes, text me at 505-554-5185
with your name and the time and date you are trying to book so I can confirm.”
Note 2 Says:
“If I am Booked Solid…
Please send me a text 505-554-5185
with your name letting me know you are trying
to get in sooner for an appointment
and you want to be on the cancellation list.
I do get cancellations, but I only know that you are
having difficulty finding a time if you let me know.”
On the next screen you enter a credit card.
Note that if this is your first time booking a session with me,
you will be required to pre-pay your visit.
Why do I have to pre-pay?
Due to high numbers of no-shows/late cancellations (less than 24 hours) I’ve had in the last few years, I’ve had to implement a strict no-show/late cancellation policy. Part of which is requiring the first visit to be paid in advance.
I realize that this is not a popular thing to ask people to do. However, I’ve found that most of the no-shows I have are the first visit, and pre-payment addresses this issue and means that I don’t have wasted appointments that could have been used by people needing timely appointments after surgery.
Also, I only get paid when I am working, and the cost of multiple no-shows in a week adds up fast. No one likes having less money than expected at the end of the month when bills are due. 🙂
I’m happy to answer questions about booking, cancellations, etc. Just send me a text.